Refund Policy
Refunds can be requested only when there is a product flaw at the time of delivery. Otherwise there are no refunds due to the nature of the product.
배송 당시 제품에 하자가 있는 경우에만 환불이 가능합니다. 그렇지 않은 경우에는 제품 특성상 환불이 불가능합니다.
Terms & Conditions
Terms and Conditions
Please read these Terms and Conditions (“Terms”) carefully before using Premium services. These Terms constitute a legal agreement between you and Premium Meat & Food Market, Inc., a California corporation (“Premium”, “we”, “us”, or “our”) that govern your access and use of our platform and our services.
Your access to and use of our platform for purchasing food products and other goods (“Services”) are subject to these Terms. By using the Services, you agree to be bound by these Terms and our policies available by hyperlink. This agreement applies to all visitors, users, customers, and other parties who access the Services. By using our Services, you accept these Terms, as well as our policies available by hyperlink. If you do not agree with any term of these Terms and our policies, you must not use or access our Services. As used in these Terms, “you” means any visitor, user, customer or other person who accesses our Services.
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to pricing, product descriptions, promotional offers, and product availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or refuse or cancel orders if any information on the Services is inaccurate at any time without prior notice (including after you have submitted your order and/or your payment method has been charged).
1. Use of the Services
By using the Services, you represent and warrant that you are of legal age in the jurisdiction in which you reside to form a binding contract with us. If you are using our Services for its intended purposes on behalf of a business or other entity, you represent and warrant that you have the necessary authority to bind that business or entity to these Terms and that you are agreeing to these Terms on behalf of that business or entity.
In order to use the Services, you may need to create a user account. You agree that you are responsible for all conduct and transactions that take place on or using your account and that you will take precautions to keep your password and other account information secure. We reserve the right to decline orders in part or in whole, terminate or restrict access to accounts or Services, and/or cancel orders at any time in our sole discretion.
We’re constantly modifying and improving the Services. We may introduce new features, change existing features, or remove features from the Services at any time and without notice. If you provide us with any feedbacks, comments, ideas, proposals, or other material regarding the Services, you grant us the right to use them for any purpose without restriction or payment to you. Furthermore, we may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, obscene or otherwise objectionable.
If we suspects or determines, in our sole discretion, any fraud, tampering, abuse, breach or violation of these Terms, we reserve the right to cancel the order, decline or reverse a refund.
2. Our Services
Our Services allows you to purchase our food products, and delivery of such food products by us. The purchase of the food products may be subject to additional terms and conditions which will be indicated on the order. When selecting the products that you wish to purchase, you make a binding order to purchase the products on the terms and conditions presented to you on our website before placing the order (the “Order”). When the Order is accepted by us and we have provided you with an order confirmation, you enter into the sale and purchase agreement with us. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
If you have any requests for order cancellations, refunds, or returns, please visit your account to initiate such requests. Please note that once delivery has begun, you may no longer have the option to reschedule or cancel the order. We have no obligation to provide refunds or credits but may grant them gratuitously at our sole discretion in each case. If we are able to reschedule or cancel your order, you may be charged a fee and/or may not be refunded for items that have been purchased.
Any delivery time or pick-up time or other time estimate communicated to you by us are only estimated times. There is no guarantee that the Order will be delivered or available for pick-up at the estimated time. Delivery times of the products may also be affected by uncontrollable factors such as traffic jams, rush hours, weather conditions, and et cetera. You may be required to provide identification information and/or a signature upon pick up and/or receipt of certain orders, as communicated at the time you place your order; if you fail to provide the required identification information or signature for such an order, you agree and acknowledge that we will not honor any claim that your order was not delivered.
3. DISCLAIMER
YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF OUR SERVICES AND OUR PLATFORM IS ENTIRELY AT YOUR OWN RISK. CHANGES ARE PERIODICALLY MADE TO THE SERVICES AND PLATFORM, AND MAY BE MADE AT ANY TIME WITHOUT NOTICE TO YOU. OUR SERVICES AND PLATFORM ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR OR GENERAL PURPOSE AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES, CONDITIONS OR REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS OF THE CONTENT MADE AVAILABLE THROUGH OUR SERVICES AND PLATFORM, OR THE SERVICES, SOFTWARE, TEXT, GRAPHICS OR LINKS. WE DO NOT WARRANT THAT OUR SERVICES AND PLATFORM WILL OPERATE ERROR-FREE OR THAT THE SOFTWARE OR SERVICES ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL MALWARE.
4. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU TO US IN THE SIX (6) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, LOST PROFITS, PAIN AND SUFFERING, EMOTIONAL DISTRESS, AND LOSS OF DATA, REVENUE, USE AND ECONOMIC ADVANTAGE).
5. Indemnification
To the extent permitted by law, you agree to defend, indemnify and hold harmless us and our officers, directors, employees, agents, shareholders, and suppliers (each, an "Indemnified Party") from and against any losses, claims, actions, costs, damages, penalties, fines and expenses, including without limitation attorneys’ and experts’ fees and expenses, that may be incurred by an Indemnified Party arising out of, relating to or resulting from: (i) your unauthorized use of the Services or from any breach by you of these Terms, including without limitation any actual or alleged violation of any law; (ii) any third party’s access to or use of the Services, or any goods made available through the Services, through your user account; or (iii) any dispute or issue between you and any third.
6. Termination
You can stop using the Services at any time and without notice to us. Similarly, we may terminate access to the Services to you or any other users or stop offering all or part of the Services at any time without notice at our sole discretion. However, the obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement.
7. Controlling Law
To the extent permitted by applicable law, these Terms will be governed by the laws of the State of California, without respect to its conflicts of laws principles. To the extent permitted by applicable law, any claims arising out of or relating to these Terms or use of the Services shall be brought exclusively in the federal or state courts of Los Angeles County, California.
8. Entire Agreement & Construction
These Terms, subject to any amendments, modifications, or additional agreements, shall constitute the entire agreement and understanding between you and us pertaining to your use of the Services, and fully supersedes any and all prior understandings, representations, communications, warranties and agreements, whether oral or written (including, but not limited to, any prior versions of the Terms and Conditions). Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
9. Severability
If any provision of these Terms, or the application of these Terms, to any person or circumstance shall, for any reason or to any extent, be held or determined to be invalid or unenforceable, the reminder of these Terms and the application of such provisions to other persons or circumstances shall not be affected thereby, but rather shall be enforced to the greatest extent permitted by law.
10. Force Majeure
We will not be liable to you for any failure or delay in the performance of our obligations under these Terms for the period that such failure or delay is due to causes beyond our reasonable control, including without limitation: (a) acts of nature; (b) flood, fire, earthquake or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) requirements of Law; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any Governmental Authority (whether or not having the effect of Law); (g) public health crises including, pandemics and epidemics; (h) national or regional emergency; (i) strikes, labor stoppages or slowdowns or other industrial disturbances; (j) shortages of or delays in receiving raw materials; or (k) shortage of adequate power or transportation facilities.
11. No Waiver
Our failure to monitor or enforce a provision of these Terms does not constitute a waiver of our right to do so in the future with respect to that provision, any other provision, or these Terms as a whole.
12. Assignment
You may not assign any of your rights, or obligations under these Terms. Any such attempt at assignment by you shall be void. We may assign our rights, licenses, and obligations under these Terms without limitation.
13. Intellectual Property Policy
Use of the Services does not give you the right or license to frame, use, or reproduce any of our copyrighted material, trademarks, service marks, or other proprietary rights or material, except as expressly permitted in writing by us.
14. Changes to the Terms
We may make changes to these Terms from time to time at our sole discretion. When we do so, we will post the most current version of the Terms on our website. It is your responsibility to check our website periodically for the most current version. Changes to these terms will not apply retroactively. If you do not agree to the modified terms, you should discontinue your use of the Services.
15. Contact Information
If you have any questions, or comments about these Terms please contact us at:
Kevin Lee
1722 Desire Ave #104, Rowland Heights CA, 91748
909-200-8404